The Nature Parks is an inspiring workplace and, as the largest employer on Phillip Island, offers a range of career paths. Our people are enthusiastic, committed and professional in what they do. They work across a broad range of activities and have many opportunities available to them should they wish to develop their skills, work in different locations, or have a variety of roles.

The Role

The Visitor Experience Ranger role provides outstanding visitor experiences through guided tours, viewing stand presentations and learning programs, at Nature Parks' attractions and reserves.

Position/ Interpersonal Skills

• Demonstrated experience in tour guiding and/or public speaking and providing positive experiences, information, and guidance to a diverse range of cultures and visitors including non-English speaking visitors.
• Ability to deliver high level customer service experience/excellence .
• Demonstrated good judgement, problem solving and decision making in managing conflict.
• Ability to contribute and work as part of a diverse team.
• The ability to acquire and use new information quickly.

Certificates /requirements:

• Current driver's license.
• Employee Working with Children Check.
• First Aid certificate.
• Evidence of work right status in Australia (copy of certified passport or birth certificate).

Please Note:

• As a member of Tourism Operations team, you will also be required to complete Visitor Engagement Ranger shifts.
• Part time hours are minimal 18 hours per fortnight.
• Hours of employment are in accordance with a seven-day roster which predominantly includes evenings, weekends, public holidays.
• Work will be performed across our sites.