Visitor Experience - Commercial Business Manager


Environment, Planning and Sustainable Development



Salary etc:

$113,397 - $122,062 p.a. (Senior Officer Grade C). Temporary, Full-time.


PN: 57356

ACT Parks and Conservation Service

Volunteer and Visitor Experience

Senior Officer Grade C

Salary Range: $113,397 - $122,062 (PN: 57356).

Parks and Conservation Service (PCS) manage an extensive suite of natural land tenures in the Australian Capital Territory including national parks and reserves. The region is a mecca for mountain bike riding, outdoor events, horse-riding, remote area hiking and other nature-based activity. The ACT is shifting its Public Service image and driving unique opportunities for competitive tourism product development.

We are seeking a Visitor Experience - Commercial and Business Manager to lead commercial tourism development and management in ACT parks, reserves, and forests. This position will lead the development of a framework to guide nature-based tourism activities across the PCS managed estate.

The position is responsible for the day-to-day management of the development of appropriate commercial tourism ventures within PCS estate, with support from the Commercial Tourism Manager. This includes using management of the NatureStays portfolio of property, compliance frameworks such as relevant Plans of Management, the Nature Conservation Act (2014), the Public Unleased Land Act (2007) and the Emergencies Act (?), in addition to developing stakeholder relationships with industry, government, and community, to seek out, identify and develop tourism opportunities and challenge solutions for the Commercial Tourism Stream of Volunteer and Visitor Experience.

Eligibility/Other Requirements:


  • A current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
  • Be prepared to wear a uniform.
  • Possess a manual drivers' licence.

Highly Desirable:

  • Tertiary qualifications relevant to natural or cultural resource management and/or recreation or tourism management in protected areas are desirable but not essential.

Notes: This is a temporary position available from three years with the possibility of permanency. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.


Date published:


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