Urban Wildlife Officer


Environment, Planning and Sustainable Development



Salary etc:

$75,239 - $81,466 p.a. Permanent, Full-time.


GAN010221, PN: 12813

This position forms part of a small team tasked to deliver the Parks and Conservation Service Urban Wildlife Program. This position will work largely autonomously to attend to injured, sick or deceased wildlife callouts across the ACT.

The occupant will be trained and mentored in dealing with injured, sick and orphaned wildlife, in accordance with relevant codes of practice and legislation. This will include training and mentoring to safely and humanely euthanise injured and sick wildlife. Most callouts are to euthanise kangaroos injured in vehicle collisions. PCS attends more than 2000 kangaroo collisions each year across the ACT.

The role regularly involves:

  • Receiving phone calls from Access Canberra, members of the public and other relevant stakeholder groups; primarily concerning injured, sick, trapped, or deceased native wildlife; injured or straying livestock; and swooping birds.
  • Planning, triaging/prioritising, and attending callouts.
  • Liaising and collaborating with other relevant stakeholder groups and organisations, such as ACT Wildlife and ACT Policing.
  • Safely and humanly euthanising injured animals and manually handling diseased animal carcasses.
  • Working in accordance with codes of practice, legislation, PCS policy, training and supervisor support/direction; in highly visible public spaces and environments.
  • The role will require the capacity to work safely on roadsides and off road.
  • At times the role will require having conversations with distressed members of the public.
  • At times the role will require delivering public messaging and community education.

To achieve the outcomes required by this position the occupant must:

  • Have excellent customer service skills and an ability to communicate with members of the public, often in difficult circumstances.
  • Have good problem-solving capabilities, specifically relating to managing sick or injured wildlife in a range of situations and in accordance with the Animal Welfare Act 1992.
  • Demonstrate a personal commitment and willingness to maintaining physical and psychological wellbeing, in order to safely undertake the duties of the role.
  • Have safe driving and manual handling skills and experience.
  • Be physically able to frequently work outside, under hot and cold conditions, and in steep and rough terrain.
  • Be willing to work an afterhours shift as part of a fortnightly roster.
  • The occupant will also be required to undertake general land management activities within the PCS estate as part of the broader team.

The occupant may also be called upon to:

  • Assist in situations where stock handling is required and as part of biosecurity responses.
  • Perform other duties as directed by Senior Managers.

Eligibility/Other Requirements: It is essential for the occupant of this position to be:

  • Eligible to obtain an ACT Firearms Licence and pass all relevant training - use firearms to humanely destroy animals competency, Firearms Safety Course and relevant AFP background checks.
  • Wear a uniform and work a rostered shift that would normally require regular weekend, public holidays work across multiple depots in urban Canberra.
  • Have current or must be able to obtain ACT Working with Vulnerable People (WWVP) Registration. https://www.accesscanberra.act.gov.au/s/article/working-with-vulnerable-people-wwvp-registration-tab-overview.
  • Competent with the use of technology including mobile devices in order to log jobs and record data.
  • Possess a current First Aid Certificate or capacity to obtain one.
  • Possess a Class C Manual Driver Licence.

A Merit Pool will be established from this selection process and will be used to fill identical vacancies over the next 12 months.

Selection may be based on application and referee reports only.

Please note officers may not have a designated workstation/desk.


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