Advert ID: 20011115
Team Leader, Visitor Experience
NSW National Parks and Wildlife Service
Royal NP (Audley) or Ku-ring-gai Chase NP (Bobbin Head), NSW
$12,490 - $113,343 p.a. + super. Full-time.
Do you enjoy picturesque harbour views, sandy beaches, rugged coastlines, heritage areas, bushwalking and spectacular wildlife? Then this opportunity based in Sydney may be for you.
The NPWS is seeking a customer focused leader to manage Visitor Centre operations and guided tour programs across the busiest and most iconic national parks in Sydney.
About the role
In the role, you will lead the management of NPWS Visitor Centres, guided tour programs and visitor experience functions across Sydney national parks. These visitor experience functions include experience development (leisure, recreation and events); marketing and consumer communications; marketing distribution; and support other visitor services such as volunteering, accommodation, commercial partnerships, commercial tour programs, filming and event management. You will also lead the implementation of NPWS visitor service priorities across Sydney to deliver outstanding customer service, revenue generating programs and exceptional experiences for park visitors.
To be successful in the role, you will have: