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Title:

Events & Venue Officer

Advertiser:

Department of Planning, Industry and Environment

Location:

Bathurst & Central West, NSW

Salary etc:

$72,418 p.a. + super. (Clerk Grade 3/4) Full-time.

Ref:

515614

  • Contribute to the creation of memorable events within the largest Botanical Garden in Australia!
  • 6-month temporary role, full-time

The Department of Planning, Industry and Environment (DPIE) is seeking an Events and Venue Officer as part of their Place, Design & Public Spaces/Botanical Gardens division.

DPIE and the Botanic Gardens Greater Sydney (BGGS) agency are a group of world-leading staff across multiple fields including science, horticulture, not-for-profit fundraising, sustainable resource and asset management, events and recreation and more. Your role as an Events and Venue Officer will involve planning and coordinating venue and site hire for various events held at the Botanic Gardens, ensuring a memorable and positive experience for all.

Key responsibilities include:

  • Liaise and negotiate with clients and stakeholders regarding compliance with conditions of use and hire of venues and sites to ensure functions, events, weddings or bookings are coordinated to fulfil the needs of the stakeholders and have a minimal impact on the collections and lands.
  • Support clients with logistical requirements for events and bookings, including site maps, reviewing plans, security, delivery management, traffic management, parking and event requirements during site occupation.
  • Coordinate bookings and internal resources for events, activities and functions including trouble shooting and contractor liaison in accordance with policies and procedures and revenue raising requirements.
  • Use a customer centric approach to develop and maintain effective relationships with clients to better understand their requirements, resolve booking clashes and keep clients informed while balancing resource requirements, operational issues, maintenance and safety concerns.
  • Respond in a timely manner to general email and phone enquiries regarding venue and site hire for Botanic Gardens venues ensuring information provided is accurate and delivered with a high level of customer service, utilising a digital booking system.

About You

To be successful in this role, you will have:

  • Excellent written and verbal communications skills with experience in dealing with different audiences.
  • Self-motivated with experience in coordinating event and venue bookings, and management of booking systems.
  • Experience converting inquiries into sales and managing projects to completion.
  • Ability to work outside of normal working hours and on weekends if required.
  • Strong organisation skills, with the ability to plan and prioritise tasks with conflicting deadlines
  • Demonstrated problem-solving skills, achieving results and customer satisfaction
  • Current drivers’ licence

Good to know

A recruitment pool will be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.

Our commitment to flexible working:

The NSW Department of Planning, Industry and Environment is committed to ensuring the sector reflects the NSW community it serves. We support an inclusive workplace where staff have access to opportunities and resources at all levels, enabling our team members to drive innovation, productivity, and delivery of high-quality services. We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

Our commitment to diversity:

The NSW Department of Planning, Industry and Environment recognises that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

How to apply:

View details

Date published:

21-Apr-2021

Closing date:

12-May-2021