Discovery Guides (6 positions)


NSW National Parks and Wildlife Services


Vaucluse (3 roles) and Audley (3 roles), NSW

Salary etc:

Casual - $34.60 - $35.84 per hour +applicable casual loadings & super



About the Role:

As part of a state-wide coordinated education program, the local Discovery Guide delivers local Discovery interpretive activities of guided tours and talks which fosters community awareness, appreciation and understanding for conserving the state’s natural and cultural heritage, and the role of the Department of Planning, Industry & Environment and the National Parks and Wildlife Service. The role also supports & promotes positive relations with local Aboriginal communities.

Key duties include:

  • Delivering programmed activities, primarily guided tours of a specific cultural site or environmental precinct and formal classroom presentations that have an accurate educational basis, promoting community awareness, understanding and enjoyment of cultural and/or natural heritage, and to provide interesting and relevant insights and interpretation of the area, to enhance visitor experience.
  • Promoting visitor awareness, understanding and appreciation of historic and/or natural aspects of estate in the Region; monitor, evaluate and report on guided activities consistent with the policy and procedural guidelines.
  • Identifying and recommending improvements to the delivery of tours, customer services; provide advice on visitation surveys and tour participation statistics
  • Collecting monies from sales and tour bookings and undertaking administrative duties associated with tour operations.
  • Assisting with the preparation of interpretive materials (including displays), and making recommendations on stock ranges and qualities, displays, product prices and marketing ideas as appropriate; assisting in visitor information centre or museum as required.
  • Identifying and reporting on maintenance requirements in regards to equipment and the work environment to ensure adequate supplies and risk management and implement remedial actions

Essential requirements:

  • Current Working with Children check
  • Proven practical experience in interpretive and educational guiding or proven experience in delivering training or class room experiences
  • Understanding of the role of the Office of the Environment and Heritage, and a broad knowledge of the natural values and cultural history of the local area.
  • Awareness of Aboriginal Culture
  • Senior First Aid certificate

Ideally you will have:

A driver’s license as access to and from Depots or other work locations throughout the Parks may not be accessible by public transport.

Agency overview

The Planning, Industry and Environment Cluster brings together the functions from the former Planning & Environment and Industry Clusters.

The new Cluster will drive for greater levels of integration and efficiency across key areas such as long term planning, precincts, housing, property, infrastructure priorities, open space, the environment, our natural resources – land, water, mining – energy, and growing our industries. In particular, there will be a redoubling of emphasis on regional NSW.

Good to know:

A Recruitment Pool may be established for future roles with similar focus capabilities. The Recruitment Pool may be available to hiring managers from Planning and Environment Cluster and other NSW Public Sector agencies over a 12-month period.

The NPWS is a non-smoking workplace and smoking is not permitted in national parks.

Our commitment to diversity and flexibility:

The Planning, Industry and Environment Cluster strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.

We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

How to apply:

View details

Date published:


Closing date: